Charging method: Suitable for 5V 1A standard charge.
Pay attention: Don't use super charge it as may burn out the wick
1.How to customize?
Click on "Message" to send me 3 customized messages
1. Customize names
2. Customize photo
3. Customize date
If you can not upload in Message, please send customized messages to our email: jiangwei@bestgiftidea.org
2. How long to customize my lamp?
Usually we ship within 48 hours (work time)
3.What language can be customized ?
All languages
Please note: when you receive our night light products, you will find a protective film on the acrylic panel. Please carefully remove this protective film to achieve the best display effect. You can wet it with a little water, it will be easier to remove the protective filmThere is a label on the surface of the panel that is used to clue you in that the panel has a protective film, not just to remove the label
"What payment methods do you accept?" "We accept all major credit cards, PayPal, and Shop Pay for a fast and secure checkout experience."
What is your return policy? "We offer a 30-day money-back return policy. Items must be unused and in original packaging. Contact us at [support@ejvstore.online] to initiate a return. Refunds are processed within 5-7 business days after we receive the item."
How can I track my order? "You'll receive a tracking number via email once your order ships. Use this number to monitor your package's journey to your door."
Do you ship internationally? "Yes! We ship worldwide. International shipping times vary by destination but typically take 15-30 business days. Customs fees may apply depending on your country."
What if my item arrives damaged? "We're sorry if that happens! Please contact us within 48 hours with photos of the damage, and we'll arrange a replacement or refund immediately."
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