"What payment methods do you accept?" "We accept all major credit cards, PayPal, and Shop Pay for a fast and secure checkout experience."
What is your return policy? "We offer a 30-day money-back return policy. Items must be unused and in original packaging. Contact us at [support@ejvstore.online] to initiate a return. Refunds are processed within 5-7 business days after we receive the item."
How can I track my order? "You'll receive a tracking number via email once your order ships. Use this number to monitor your package's journey to your door."
Do you ship internationally? "Yes! We ship worldwide. International shipping times vary by destination but typically take 15-30 business days. Customs fees may apply depending on your country."
What if my item arrives damaged? "We're sorry if that happens! Please contact us within 48 hours with photos of the damage, and we'll arrange a replacement or refund immediately."
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